Pool Rules

Four Lesson Package - $300

Each lesson is 30 minutes and taught privately. If you have two or more siblings taking back-to-back lessons, each package is discounted to $280 per sibling. While I don’t currently offer group lessons, lessons can be grouped together for convenience. Maximum of 4 students in one series.

Dress Code:

Your child must wear a swim suit to the lesson. If the student is a baby, they must have a swim diaper. This is mandatory, no exceptions.

For girls, I recommend a one piece bathing suit. For boys, I recommend swim trunks. If they want to wear a swim shirt, a short sleeve one is best so their hands aren’t covered by long sleeves.

How many lessons will your child need?
It differs from child-to-child but these are my general recommendations:

Under 2 years old - 12 lesson minimum commitment.
2-3 - At least 8 lessons
4-6 - At least 8 lessons
6+ - At least 4 lessons
Adults - At least 4 lessons

Payment

Once you have secured your time slot, the initial payment is due within 24-hours. I will hold that spot from the moment we agree on a time and will not accept offers from anyone else. If payment is not received in the 24-hour time frame, I will release the time slot.

On the date of the fourth lesson- whether or not you are present for the lesson, you have the opportunity to rebook that same time slot and add four more lessons. If you wish to continue, payment for this new package is due on the date of your last scheduled lesson (from the first package). Payment is due within 24 hours of the date and time of your fourth lesson. If payment isn’t processed in time, your time slot will be offered to the next student on the waitlist.

Cancellations - With Notice

If something comes up and you need to cancel a lesson you must give at least 72 hours notice in order to make-up that lesson. You have 30 days from the date of the missed lesson to make it up. Once the 30 days have lapsed you will not be able to make up the lesson. Makeup lessons cannot be swam at the regularly scheduled time slot or even the same day as the regular scheduled lesson. It’s the responsibility of the parent to reach out to me in the mornings via text message to see what cancellations and openings I have. Things come up and I have frequent cancellations. My goal is to have your child complete all of their lessons and I haven’t had anyone lose credits to expiration yet.

Please schedule your pool maintenance person to come the day after our lessons. While swimming in a high concentration of chlorine is relatively safe for your child who is in the water for only 30 minutes, I spend over 40 hours in pool water a week. The exposure to high concentrations of chlorine is detrimental to my health, so I ask that you make this adjustment.

If your pool tests beyond 5 ppm of chlorine- I will swim the lesson at that concentration once. Going forward, if the total chlorine concentration is too high to swim safely- your lesson is canceled and there is no refund or makeup lesson.

Cancellations - Without Notice

Any lesson that is canceled less than 72 hours before your scheduled time will be forfeited.

Weather

Any lesson that is cancelled due to unsafe weather will be postponed at no cost to you. If there is rain, lightning or thunder within one hour of the lesson, I will cancel the lesson. Your payment due date will be pushed back one week. We will continue at the scheduled lesson time the following week.

Scheduling

Due to traffic and unforeseen circumstances, times are approximate. Slight adjustments may occur if needed, but 95% of the time I’m at the lesson five minutes before the start time.

If I am late, and cannot stay later to give you your full 30 minutes, I will add time to future lessons to make sure you get all your time. If you are late to your lesson, I will gladly teach the full lesson if I have time to spare. If you are more than five minutes late to your lesson, I can only go over our scheduled time at most five minutes, and the remaining time is lost.

After I place my equipment poolside and apply sunscreen, your lesson time starts. Unfortunately, I do not have time to stay longer than your lesson. Feedback will be given by either voice message or phone call as I am constantly driving between lessons.

Failure to give a two week notice before withdrawing from lessons will result in an additional 75 dollar fee per 30 minute time-slot to stay in good standing for re-enrollment.

Time Slot Transfers

At any point, if you need to change time-slots, you may jump to a new open time slot that is more ideal for your schedule. A maximum of one time slot transfer per time slot renewal is allowed. No fee required to change time slots during the weekdays.

FAQs

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